Port of Rotterdam introduces track and trace app for containers


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The Port of Rotterdam Authority (PoRA) has launched an application called ‘Boxinsider’ that allows shippers and freight forwarders to see where their containers are located at any given moment.

Describing it as “a reliable and easy to use track and trace solution for container cargo”, the port said: “Not only is this much more reliable than the approach used until now, it is also much more user-friendly and efficient than collecting information yourself from all kinds of sources.”

It said most shippers, freight forwarders and other users still collect information manually from a range of websites about where their containers are located, adding: “That is time-consuming and error-prone. It can also cause planning errors and have costly consequences. Boxinsider puts an end to all that.”

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Drawing on status information from container vessels and inland and deep-sea terminals, it can track containers, and determine expected and actual arrival and departure times for vessels, as well as container unloading and departures at container terminals, PoRA said, with users warned about any delays or disruptions. It said Boxinsider works as a stand-alone application but it can also be integrated with existing systems.

ABC Logistics, one of the launch customers, said it had seen the benefits of the system. Account manager Remco Verwaal commented: “Boxinsider gives us – quickly and with minimal effort  – a clear picture of the containers that we can expect at the various Rotterdam terminals. It really is a very user-friendly application.”

PoRA’s CEO Allard Castelein commented: “When I order a book online, I can almost follow the package live. With Boxinsider, we are now presenting a similar solution for containers.

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“By developing digital applications, we are making our port even more efficient, safer and more reliable. Solutions like Boxinsider are good examples of this transition and so they are a perfect match with our ambition to be ‘the world’s smartest port’.”

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